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  • Recruitment Begins: 01/25/2013 10:00 A.M.
  • Recruitment Ends: Friday, February 08, 2013
  • Department: Human Services
  • Salary: $20.04 - $26.03
  • Class Specification: ADRC Disability Benefits Specialist

Job Description



The Department of Human Services in Madison, Wisconsin is seeking four experienced professionals to offer information, advice and assistance related to individual eligibility for, and problems with, public benefits and services and regarding health care financing, insurance, housing, and other financial and consumer concerns to adults between the ages of 18 and 59 with a disability. Duties include advising and counseling consumers and their families regarding eligibility rules and application procedures for public and private benefits and programs; providing information and assistance by personal meetings and through phone communications; assisting consumers in gathering documentation and evidence for applications and appeals; assessing needs of individuals and recording actions taken and contact made to ensure progress is made with each consumer. Represents consumers as an advocate in adverse decisions made by administrative agencies in regard to public benefits; provides information and assistance regarding grievance and appeal rights and processes to consumers in the event of a negative action; counsels with supervisory attorneys about issues and concerns; provides accurate and timely information in accordance with accepted practices and procedures, adhering to confidentiality standards. Develops and updates distributed materials which serve as tools for information and program promotion. Provides information about other community agencies to consumers and makes appropriate referrals; networks with other related agencies and resources for the purpose of establishing effective working relationships and obtaining current information on programs. Arranges and provides benefit-related workshops on topics for the purpose of providing consumers with current and accurate information and resources.  Requires a Bachelor’s Degree from an accredited college or university, preferably in a human service related field and at least two years experience in a disability-related professional position required.  Experience with Social Security, Medicare, Medical Assistance, SSI, and other public benefit programs preferred. Starting hourly salary is $20.04 with further merit increases to $26.03 plus excellent benefits. Exam: Completed Achievement History Questionnaire must be submitted with Dane County application for employment.

Recruitment ends 4:30 p.m., Friday, February 8, 2013.  Application materials (including Achievement History Questionnaire) must be submitted by the closing date above. An application postmarked by the closing date, but not received in the Employee Relations Division will not be considered as being filed in a timely manner. For application materials contact: Dane County Employee Relations Office, Room 418, City-County Building, Madison, Wisconsin, 53703, 608/266-4123, and for those with TDD equipment only, 608/266-4125. You may also access the application and information through the Dane County homepage on the Internet at: Interested individuals must file a completed official Dane County employment application.  An Affirmative Action Employer operating under a civil service merit system.

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